Q: I am a minor (under 18 years old). Do I need parental consent to be seen at UHS?
A: Please see Consent for Treatment of a Minor for more information.
Q: If I need condoms, where can I get them for free?
A: Free condoms are available at University Health Service. They are
located in the restrooms and at the check-in desk on the second floor. Students
may also obtain free condoms at the Lexington-Fayette County Health Department.
Q: Can I get a doctor's excuse if I missed one of my classes?
A: Please see our
Attendance Policies for more information is
Q: I am a BCTC student. Can I get an appointment at University Health Service?
A: Students who attend BCTC are eligible to be seen at UHS under these
Q: Will my parents be notified of my treatment/visits?
A: All visits to UHS are confidential per HIPAA (Health Insurance
Portability and Accountability Act) guidelines. Your parents will not be
notified when you visit UHS. This may change, however, if you have procedures
that are not covered by the Health Fee and must be covered by your health
insurance. If you are on your parents’ insurance, there is the possibility that
your parents will see any services that are provided and are covered through
your insurance. You can speak to your UHS clinician, as well as your insurance
company, for more information.
Q: How do I get copies of my medical records?
A: Visit our
Medical Records Page for more information.
Q: Do my parents have access to my medical records?
No. UHS is required by the Health Insurance
Portability and Accountability Act (HIPAA) to protect the confidentiality of
your medical and billing information. Your medical record contains your
personal health history. This record is kept confidential and is not released
to anyone without your written consent, except in compliance with state and
federal laws (i.e., subpoena, court order, health department reporting
requirements, etc.). In order to insure we are doing our best to protect your
privacy, all medical and billing information will be sent directly to the
address you provide.
Q: How do I get to UHS?
Get directions to UHS >
Q: What bus routes go to UHS?
A: Please visit
Transportation Web site for more information
Q: What forms of payment do you accept for services not covered by the Health Fee?
A: We accept cash, check, debit card, Plus card and credit card
(Master Card and Visa only).
Q: How much time do I have to pay my bill?
A: Some services, such as immunizations, must be paid in full before
care is rendered. Other services may be billed directly to the patient. If
payment cannot be made on the day of your visit to University Health Service,
full payment is expected within 60 days. Students who do not pay their balance
in full after 60 days are delinquent to the University of Kentucky and may have
a hold placed on their student record. Students who need additional time to
resolve an outstanding balance should contact our billing office at
859-323-5823 ext 8-3204 for assistance.
Q: How much are fee-for-service visits?
A: Fee-for-service visits start at $81.00 and go up, depending on the
reason for your visit. Additional charges will be incurred if lab tests,
X-rays, immunizations or special procedures are necessary.
Q: What does the University Health Service Health Fee cover?
A: The Health Fee covers unlimited
office visits for:
Q: What is the procedure for part-time students who want to pay the Health Fee?
A: Part-time students may elect to pre-pay the Health Fee to entitle
them to receive the same covered benefits as full-time students, or they may
use UHS on a fee-for-service basis. Part-time UK students may pay the Health Fee
at the Student Billing Office in the Funkhouser Building.
Q: Am I eligible to be seen at UHS if I graduate?
A: Students who have graduated and have a record on file are eligible
to be seen at UHS on a fee-for-service basis for one semester following graduation
(e.g., students who graduate in the spring may be seen during the following
summer months; students who graduate in August may be seen during the following
fall semester; students who graduate in December may be seen during the
following spring semester). During this period, former students should arrange
to have their medical records transferred to their new physician.
Q: Am I eligible to be seen at UHS if I sit out a semester or more?
A: Continuing students (students who are not currently enrolled but
were enrolled the entire previous semester and intend to enroll the following
semester) are eligible to be seen on a fee-for-service basis.
Q: Can I have my Health Fee waived if I have my own insurance?
A: No, the Health
Fee cannot be waived. The Health Fee is mandatory for all full-time UK students
and is recommended for all part-time students. The fee supports a broad
spectrum of services, including public health activities carried out by UHS for
both routine and emergency public health functions. In many ways, UHS acts as
the health department for the University, providing health education on campus,
offering immunizations, sponsoring flu vaccine campaigns, advising the
administration on health matters and working to prevent outbreaks of disease
within the campus community. UHS also provides a wide range of medical services
at no additional cost to the student.
Q: Am I covered by the Health Fee during the summer?
A: UHS is available for health care during the summer. There are a few
programs that have year round Health Fee coverage (medical school, dental
school, PT, MBA, and PA programs), but most students are not covered by the
Health Fee during the summer. Students who are registered for classes the
following semester may voluntarily pay the Health Fee in the summer to continue
receiving free or discounted services, or they may pay on a fee-for-service
basis. (Note: it’s often more economical to pay the Health Fee over the summer,
so it is encouraged, but not required).
Q: Can my spouse who does not attend UK be seen at UHS?
A: Spouses of all eligible students who are not students themselves
are welcome to receive their primary care at UHS on a fee-for-service basis, except
for Behavioral Health visits. They are charged for all services rendered and
must bring their spouse's student ID to receive treatment.
Q: If I'm a UK student, can my young children be seen at UHS?
A: No. UHS does not treat children of students. You may wish to make
an appointment with UK Pediatrics at 859-323-5481 or UK Family Practice at
Q: Does University Health Service (UHS) offer testing for sexually transmitted infections(STIs)?
A: Yes. If you think you may be
infected with an STI, you can come to UHS for testing. Testing for many STIs is
included in the Health Fee. To speak to a health nurse about STI testing,
please call 859-323-2778 (APPT) or go online to schedule an appointment.
Q: Does UHS offer pregnancy testing?
A: Yes. To make an appointment
for a urine pregnancy test or to talk with a UHS health care provider, you may
call 859-323-2778 (APPT). You can also call the health and wellness nurse at
859-323-5823 ext 8-3264 with any questions.
Q: Does UHS offer vaccinations?
A: UHS offers all of the
recommended vaccinations for students at a discounted price for students who
have paid the Health Fee. The following vaccines can be administered at UHS:
Q: Does UHS offer flu shots?
A: Yes, at a discounted price for students. We offer flu shots each year in October unless there is a shortage of
flu vaccine. Watch for flu shot information on
, and other media outlets starting in
October or you may call UHS at 859-323-5823 for more information.
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Q: Will UHS fax/mail any lab results to my doctor at home?
A: You can schedule an
appointment at UHS to discuss your illness, diagnostic tests and having results
sent to your own physician.
Q: I am a diabetic. Does UHS provide a container for disposal of needles?
A: Yes. Schedule a nursing
appointment to pick up the container for disposal of syringes and needles. When
the container is full, bring it back to UHS to be exchanged for a new one. Call
323-APPT (2778) and ask for a nursing appointment.
Q: Can I continue to self-administer my allergy shots while I am living in the residence hall?
A: We prefer that you schedule
a nursing appointment at UHS to receive your allergy injections. Your antigen
can be stored in the refrigerator in our allergy injection room. Severe
reactions can occur without warning after an allergy injection. If you are not
in a medical facility at the time of a reaction, treatment may be dangerously
Q: How do I make an appointment?
859-323-2778 (APPT) between 8 a.m. - 4:30 p.m., Monday through Friday to
schedule an appointment for primary care, women's health, nursing or health education. You can also schedule an appointment online
(PDF, 267 KB).
*NOTE: Some appointment times are not available for online scheduling;
calling to schedule will give you the option of additional appointment times.
Q: How do I make an appointment for behavioral health?
859-323-5511 between 8 a.m. - 4:30 p.m., Monday - Friday to schedule a behavioral
health appointment. You can only
schedule online for a follow-up appointment with the same clinician you saw for
your initial visit. Follow these instructions to schedule a follow-up
(PDF, 254 KB).
*NOTE: Some appointment times are not available for online scheduling;
calling to schedule will give you the option of additional appointment times.
Q: What if I need to cancel or reschedule my appointment?
A: Call 859-323-APPT (2778) to
give notice that you will not be able to make your appointment and reschedule
Q: What should I bring to my appointment?
A: Please bring the following to your appointment:
Q: Are there walk-in appointments?
A: Walk-in appointments are online
available during Saturday morning clinic from 9-11 a.m. During all other clinic
times, appointments are recommended and they can be made by calling
859-323-2778 (APPT) or scheduled online. If it appears that all appointments
are booked, students can call the Phone Information Nurse at 859-323-4636 to see their options for
Reasons to be seen in Saturday clinic
include, but are not limited to:
Reasons that one CANNOT be seen in Saturday
clinic include, but are not limited to:
Q: How do I schedule an appointment to get birth control?
A: "I’ve never been on
birth control (pills, patch, ring, shot) or have never had a gynecological exam.”
Please call 859-323-2778 and first schedule an appointment for a Sexual Health
Education Session. This very informative session will review information about
female health, sexually transmitted infections, what to expect during a well-woman
exam and review various birth control methods to find which method might be
right for you. You will also schedule an appointment with a UHS clinician
(which may be later the same day or a different day). During this appointment
you may have a pelvic exam and screening for STIs and/or a pap smear. You and
the clinician will discuss which option is best for you.
A: "I just need a renewal
on my current birth control prescription." If you have been seeing another
gynecology provider for female care and have been on birth control (pills,
patch, ring, shot) before, please call 859-323-2778 to schedule an appointment
with a clinician. If you have had a GYN exam within the last year, please bring
a copy of your medical records to your appointment, including lab work and pap
smear results if this was done. The clinician will review your history and
records with you and decide if any additional examination is needed. If your
last exam was more than a year ago, please schedule an appointment for an annual
Q: How do I schedule an appointment for a pap smear?
A: If you have never had a GYN
exam, please call 859-323-2778 and first schedule an appointment for a Sexual
Health Education Session. This very informative session will review information
about female health, sexually transmitted infections, what to expect during a
GYN exam and birth control options (if this is something you are interested
in). You will also schedule an appointment with a UHS clinician for your GYN
exam (which may be later the same day or a different day).
If you have already had a GYN, please call 859-323-2778
to schedule your annual appointment. You will not need to attend the Sexual
Health Education Session again.
Q: What do I need to bring with me to get a prescription filled?
A: When getting your
prescription filled, always bring your:
Q: Can my clinician from home call in a prescription to the UHS Pharmacy?
A: Yes, but you will not have
the benefit of any possible UHS discounted rate. The Kentucky Clinic and UHS pharmacies
will fill a student's prescription written by a non-UK clinician one time only.
Then the prescription must be written by a UK (or UHS) clinician, or the
student can take the prescription to a non-UK pharmacy.
Q: How do I get birth control?
A: Students can call 859-323-APPT
(2778) to schedule an appointment in the UHS Women's Health Clinic. Birth
control pills, the birth control patch (Ortho Evra®), the vaginal ring
(NuvaRing®) and the birth control shot (Depo Provera®) are available by
prescription in the University Health Service and Kentucky Clinic pharmacies.
Students receive a discounted price if the prescription is written by a UHS
Q: How much does it cost for contraceptives?
A: Most contraceptives
prescribed by University Health Service clinicians can be purchased at the UHS
Pharmacy or (Kentucky Clinic Pharmacy) at a student discount. The Pharmacy is
able to offer some oral contraceptives for as a low as $10 per pack. Students
should check with their insurance company and verify what their insurance
company covers for birth control. Some contraceptives may be free under certain
health insurance plans.
Q: Does the UHS Pharmacy have Plan B?
A: Yes, and at a discounted
rate. Females or their male partner, who are 17 years or older, may pick up
at the UHS
Pharmacy without a prescription.
Q: Where can I go to get a prescription filled on the weekends or when the UHS Pharmacy is closed?
A: The Kentucky Clinic Pharmacy
located on the first floor of the Kentucky Clinic, just inside the Limestone
entrance has the following hours:
7:30 a.m. to 9 p.m., Monday-Friday:
9 a.m. to 5 p.m. on Saturday:
1-5 p.m. on Sunday
Kentucky Clinic Pharmacy phone: 859-323-5855
Q: What is the difference between the mandatory Health Fee and the UK Student Health Plan (SHP)?
A: UK offers a two-part health care system:
Health Fee: Full-time students pay a
mandatory Health Fee via their student bill which entitles them to most
services at UHS at no cost. See the
covered services for students page for more information.
UK Student Health Plan (SHP): UK
offers a health insurance plan customized to meet the year-round needs of UK
students. SHP includes coverage for
services not included in the Health Fee, like lab tests, x-rays, MRIs, surgery,
emergency care, and medication. See the
UK Student Health
Plan (SHP) section for details.
Q: What does the UK Student Health Plan (SHP) cover?
A: UK offers a “gold metal level” health plan, customized by
the school to provide students with the medical coverage they need beyond the
Health Fee. See the
UK Student Health Plan (SHP) section for details.
Q: Since I have to pay the Health Fee, do I need the health plan?
A: Yes. The Health Fee
and the care provided by UHS are not intended to replace a health plan.
A Health plan is strongly recommended for care that may be needed beyond the
services provided by the Health Fee, for example most diagnostic testing (for
example, laboratory tests, X-rays, MRIs), hospitalization, surgery, and
Q: What female Contraceptives are covered under the UK Student Health Plan (SHP)?
A: The list is detailed under Contraceptives Expanded Offering 2016 (PDF, 159 KB).
Q: Will my parent's insurance cover me while I am attending UK?
A: To learn how your
parent’s plan can provide the medical care you may need beyond the services
covered by your Health Fee, contact your insurance company's customer service department by
calling the phone number on the back of your ID card.
You should know:
Always carry a copy of your insurance ID
Remember, UK offers a “gold metal level”
health plan, customized by the school to provide students with the
year-round medical coverage they need beyond the Health Fee. See the UK Student
Health Plan (SHP) section to compare SHP to your
Q: Will UHS bill my outside insurance company?
A: UHS can only bill the UK Student Health Plan (SHP) or UK
HMO dependents for services not covered by the Health Fee; it does not have the
ability to bill private insurance companies. Ask your insurance company for
details on filing claims.