New Radiology location opens Oct. 2. See details »
UK HealthCare’s Chandler Emergency Department occupies the ground floor of the new UK Albert B. Chandler Hospital pavilion. The department is the area’s busiest – providing life-saving treatment for critically ill or injured patients.
The new Emergency Department contains three focused areas of care:
UK HealthCare Emergency Medicine provides medical direction and support to the UK Chandler Hospital Event Medical Services program. This program provides onsite medical care to large public events including:
This service provides the necessary staff and equipment for large gatherings, including:
Emergency Dept. Fact Sheet »
UK Albert B. Chandler Hospital - Pavilion A1000 S. LimestoneLexington KY 40536-0602
Call 859-323-5901Fax 859-323-5682
AmenitiesChaplain, Chapel, Communication assistance, Dining, Fax and copy machines, Gift shop, Health Education Center, Internet/Wi-Fi, Information desk, Pharmacy services, Telephones
Directions to UK Albert B. Chandler Hospital - Pavilion A Parking »
UK HealthCare accepts many forms of insurance.
See list of insurers »
View Campus Map (PDF, 419 KB) »
View PDF (67 KB) »
Upon arrival at our Emergency Department, please go to the registration desk.
Upon arrival, please sign in with some basic information in order for the triage nurse to see you.
Talk with the triage nurse
The triage nurse will discuss your condition and decide what treatment is needed.
Tell the triage nurse all medical information, including the symptoms you are having.
Ask the nurse before eating or drinking anything as this may interfere with your treatment.
A patient relations assistant will begin the registration process, either at the front desk or bedside. You will be asked for information important to include in your medical record, such as your:
Provide your insurance or payment information
At some point during your care, we will collect your insurance information and obtain a copy of your insurance card so payment for your visit may be arranged.
If you do not have insurance, please let us know and a variety of payment options can be discussed.
Pay co-payment, deductible or deposit
Co-payments, deductibles or deposits on your account will be taken by one of our patient relations assistants near the end of your visit.
Please be patient
Please understand that some people who arrive after you may be seen before you.
Emergency visits are not like doctor’s office visits. There are no scheduled appointments. Instead, patients are seen in different areas based on the type of illness or injury they have.
In order to protect your privacy and safety of you and all of our patients, the number of family members and visitors for each patient must be limited. Once you are taken to a room, you may have two family members / visitors in your room at one time. Children should remain in the waiting area with a responsible adult.
The ENA Lantern Award recognizes emergency departments that exemplify exceptional practice and innovative performance in the core areas of nursing leadership, practice, education, advocacy and research.